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Polycom Lync Phone Certificate Web Service Cannot Be Found

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Reply hamedadel says: March 18, 2013 at 7:37 am i face a registration problem, i have lync server 2013 the CX600 working good with lync 2010 Phone edition, but when i Reply ahmed shabana March 2, 2014 Hi … I had the same problem and the follow this article solve the problem without need to enable HDCP on Lync server http://support.microsoft.com/kb/2901554/en-us To perform a soft reset on a Tanjay device simply depress the switch while the device is currently powered on and it will immediately reboot back to the initial sign-in screen Ballpark salary equivalent today of "healthcare benefits" in the US? this contact form

Also i updated latest ucupdates.exe in the lync control panel . In order to post comments, please make sure JavaScript and Cookies are enabled, and reload the page. Adding out settings worked very well, I needed this for setting up a DHCP failover with two Windows Server 2012 R2. By Sean McNeill October 21, 2013 Cloud Weekly Exchange PowerShell Tip: Mailbox Sizes By Martin Bauer February 7, 2013 3 Comments Deric Tse April 23, 2013 I got the same issue. https://social.technet.microsoft.com/Forums/lync/en-US/5715e338-c170-496c-8452-c293082771fb/polycom-cx600-certificate-web-service-cannot-be-found?forum=ocsclients

Certificate Web Service Cannot Be Found Lync Phone

Maybe it will be interesting for you and we can write an Eglish version of it? I started to see this trick pop-up on several Lync blogs in the last 10-12 months, so at least the community spreads those tricks that MS failed to explain on the Sending Packet (Size: 288, Network Adapter: 57.56.69.138, Attempt Type: Broadcas t + Unicast) --Begin Packet-- DHCP: INFORM (xid=5C1E8177) DHCP: Op Code Would we find alien music meaningful?

Any ideas what could be wrong. See this article for more details: http://blog.schertz.name/2010/12/externally-provisioning-lync-phone-edition-3 http://blog.schertz.name/2010/12/configuring-lync-server-for-phone-edition-devices Jeff Schertz | Microsoft Solutions Architect - Polycom | Lync MVP Wednesday, December 21, 2011 4:16 AM Reply | Quote Moderator 0 Sign It displays an error "certificate we service cannot be found, please contact your support team." Any idea? Certificate Web Service Cannot Be Found Cx3000 From the DHCP log I can verify that the device got the options, but the phone still not able to sign in.

You can find MSVCR110.dll in the Lync 2013 media (D:\Setup\amd64 for example) To see if everything ran smoothly, open up the DHCP role and verify the entries were made in the Certificate Web Service Cannot Be Found Polycom Cx3000 Successfully extracted sub option value. Both device families use the same upgrade process in that each device contains two separate ‘partitions’ where firmware is stored: an active partition and an inactive partition. PIN Authentication will fail, as will USB-tethering since the Lync client will never prompt for the user's credentials.

CX700) will ever be able to leverage Exchange integration features. An Account Matching This Phone Number Cannot Be Found Starting up it asks if I want to connect via the PC, I tell it next. Related Posts Cloud Azure Virtual Machines Dev/Test Billing By Kyle Davis September 23, 2013 Cloud November Office 365 International User Group ... I would be grateful if you could take a quick look and voice your knowledge about this 🙂 The thread is located at http://social.technet.microsoft.com/Forums/en-US/… jeffschertz says: May 7, 2013 at 6:42

Certificate Web Service Cannot Be Found Polycom Cx3000

It looks like the telephone are not able to download the root CA, but the webservice is available and reachable via port 80 and 443 too.... Successfully extracted sub option value. Certificate Web Service Cannot Be Found Lync Phone No further replies will be accepted. Certificate Web Service Cannot Be Found Polycom Cx500 At the time of this writing, it appears there are only a few different manufacturers that distribute the Microsoft Lync Phone Edition phones.  For reference, here are the Microsoft URLs for

In the example above it is evident that multiple different Lync users have signed into Lync within the same Windows user profile. weblink Searching for DHCP sub option : VENDOR_SPECIFIC_INFORMATION.3. Searching for DHCP sub option : VENDOR_SPECIFIC_INFORMATION.2. Hope this helps! -kpKevin Peters blog: www.ocsguy.com MVP Communications Server, MCITP: Enterprise Administration | MCTS:OCS | MCSE | MCSA | CCNA Marked as answer by sonicfish Wednesday, December 22, 2010 6:52 Polycom Cx600 Cannot Download Certificate

Let me explain the scenario , before going to blast with production environment me and my customer decided to test with lab environment . I’m doing this for Lync 2013 with Server 2012, but the steps for Lync 2010 and 2003/2008/R2 DHCP servers are similar. But still i am getting error "certificate web service cannot be found pls contact your support team " after scratched my head . navigate here In AD Attributes I verified my msRTCSIP-PrimaryUserAddress setting is the same as my SMTP address, but my sAMAccountName is different to logon to the domain (saw one place saying this had

For example a device originally shipped with RTM firmware which was systematically upgraded over the past year to CU1, then CU2, then CU3, then CU4, and finally with the most recent Test-csphonebootstrap Although Lync now supports the ability to use mismatched names (an SRV record in Domain1 pointing to an A record in Domain2) and the Windows client will work with that (it As seen on the right Visual Voice Mail providing one-touch retrieval of individual voice messages is provided.

The Outlook contact has all the details in it, and the Exchange integration is working, and it's OBVIOUSLY pulling the email address from the contact info on either Lync or Exchange,

cas01.contoso.local) but a different FQDN in the Subject Name field (e.g. Please verify your sign-in address, domain\user name, and password, and try again. Minden […] Reply How to set Server DHCP options for Lync Phone Devices and other Lync related UC devices. | System Admins says: 30/12/2014 at 09:48 […] http://tomtalks.uk/2013/02/setting-up-dhcp-server-options-manually-for-lync-20102013-phones/ […] Reply Leave Polycom Cx3000 Manual Digicert checker all comes back fine, although when viewing the cert in the tool it doesn't show a key, but viewing from cert authority in windows, the key comes up.

Social Media Icons Proudly powered by WordPress current community blog chat Server Fault Meta Server Fault your communities Sign up or log in to customize your list. Test-CsPhoneBootstrap -PhoneOrExt 15555551234 -PIN 5678 -verbose The verbose command should output all information needed to figure out where things are going wrong.  In my case, I had an issue with the phone being Lync is with CU3, Polycom with version 4.0.7577.4047, Outlook 2010 SP1. http://amigasuperbit.com/cannot-be/platform-x64-cannot-be-found.html It would be nice to have an idea what device is using what IP address instead of having many blank leases.

The Contacts menu only displays objects on the Lync contact list, but the Search menu will return results from either the downloaded Lync address book device files or the user’s Outlook Reply Kyle Kennedy says: February 9, 2013 at 11:50 am I'm assuming it's an Outlook contact issue. But still i am getting error "certificate web service cannot be found pls contact your support team " after scratched my head . He also dabbles in other areas of Infrastructure: Windows, Hyper-V, VMM, etc.

Additionally the focus of this article is primarily on the Lync Phone Edition firmware which runs on the Aries family of devices (Polycom CX500/600/3000, Aastra 6721ip/6725ip, and HP/SNOM 4110ip/420ip) but also So anyway, I'm kind of at a loss, I have tried everything I can think of and so far I've had no luck getting this phone to connect up to Lync. Reply jeffschertz says: September 12, 2013 at 6:42 am By default, yes. Only NTLM authentication can be used by any Lync clients to directly connect to the Exchange Client Access Server to access the account’s mailbox.

Thanks in advance! Insure that the Lync Front End server’s internal web services are available over both port 80 and 443 to resolve this. 0x7/0 - This generic code entitled ERROR_ARENA_THRASHED means that the I click Sign in, it says "Contacting time server" for a bit, then "Connecting to Lync Server" for just a split second, then quickly an error flashes that says "Account used The recommended resolution is to issue a separate certificate with only the Exchange server FQDN as the Common Name (and no SAN field) to the Exchange server and assign it to

Calling this second process a ‘factory-reset’ is technically incorrect as only the previously installed firmware can be restored, there is no factory firmware image stored anywhere on the phone. I learned a lot from the information . If anyone has an idea of something I could try, I would be very appreciative. Most often recoding the status update information will point to the root cause and the client logs are not needed.

It's a lawyer, and he has several thousands of contacts, and nearly all of them are doing this. It is possible although to first provision the device internally on a network where the DHCP options are configured correctly and the device can successfully download and cache a client certificate Once the command has completed successfully, head over to the Lync Server Control Panel (LSCP) (Web GUI), and navigate to Clients > Device Update.  Here you should see the firmware for your device I have ran the command - Test-CsClientAuth -TargetFqdn lync.domain.local -UserSipAddress "sip:[email protected]" -UserCredential "domain\user" All results come back positive.